Last Updated: December 2023
1. Information We Collect:
a. Personal Information: We may collect personal information such as your name, contact details, date of birth, and other relevant information required for providing diagnostic services.
b. Medical Information: We may collect medical information and test results as part of our diagnostic process.
c. Payment Information: In the case of financial transactions, we may collect payment details to process payments for our services.
2. How We Use Your Information:
a. Service Provision: We use your personal and medical information to provide diagnostic laboratory services, including sample analysis and consultations.
b. Communication: We may use your contact information to communicate with you about your appointments, test results, and other relevant information.
c. Improvement of Services: Your feedback and usage patterns may be analysed to improve the quality of our services.
3. Information Sharing:
a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as laboratory technicians and healthcare professionals.
b. Legal Requirements: We may disclose your information if required by law or in response to a court order or governmental request.
a. Data Security: We implement industry-standard security measures to protect your information from unauthorised access, disclosure, alteration, and destruction.
6. Your Rights:
a. Access and Correction: You have the right to access and correct your personal information. If you have any concerns or requests, please contact us at email@example.com.
8. Contact Information:
Thank you for trusting Leo Labs with your diagnostic needs. We are dedicated to maintaining the confidentiality and security of your information.