Privacy Policy

Privacy Policy

Last Updated: December 2023

At Leo Labs, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect your information when you use our diagnostic laboratory services. By accessing or using our services, you consent to the practices described in this policy.

1. Information We Collect:

a. Personal Information: We may collect personal information such as your name, contact details, date of birth, and other relevant information required for providing diagnostic services.

b. Medical Information: We may collect medical information and test results as part of our diagnostic process.

c. Payment Information: In the case of financial transactions, we may collect payment details to process payments for our services.

2. How We Use Your Information:

a. Service Provision: We use your personal and medical information to provide diagnostic laboratory services, including sample analysis and consultations.

b. Communication: We may use your contact information to communicate with you about your appointments, test results, and other relevant information.

c. Improvement of Services: Your feedback and usage patterns may be analysed to improve the quality of our services.

3. Information Sharing:

a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as laboratory technicians and healthcare professionals.

b. Legal Requirements: We may disclose your information if required by law or in response to a court order or governmental request.

4. Security:

a. Data Security: We implement industry-standard security measures to protect your information from unauthorised access, disclosure, alteration, and destruction.

5. Retention:

a. Data Retention: We retain your personal and medical information for the duration necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights:

a. Access and Correction: You have the right to access and correct your personal information. If you have any concerns or requests, please contact us at

7. Changes to the Privacy Policy:

a. Policy Updates: – Leo Labs reserves the right to update this Privacy Policy. Any changes will be reflected on our website, and your continued use of our services constitutes your acceptance of these changes.

8. Contact Information:

a. Questions and Concerns: – If you have any questions or concerns about this Privacy Policy, please contact us at

Thank you for trusting Leo Labs with your diagnostic needs. We are dedicated to maintaining the confidentiality and security of your information.